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mollify (v.)

late 14c., mollifien, "to soften (a substance)," from Old French mollifier or directly from Late Latin mollificare "make soft, mollify" from mollificus "softening," from Latin mollis "soft" (from PIE root *mel- (1) "soft") + combining form of facere "to make, to do" (from PIE root *dhe- "to set, put"). Transferred sense of "soften in temper, appease, pacify" is recorded from early 15c. Related: Mollified; mollifying.

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Definitions of mollify from WordNet

mollify (v.)
cause to be more favorably inclined; gain the good will of;
She managed to mollify the angry customer
Synonyms: pacify / lenify / conciliate / assuage / appease / placate / gentle / gruntle
mollify (v.)
make more temperate, acceptable, or suitable by adding something else;
Synonyms: temper / season / moderate
mollify (v.)
make less rigid or softer;
From wordnet.princeton.edu