mollify Look up mollify at Dictionary.com
late 14c. (implied in mollification), "to soften (a substance)," from O.Fr. mollifier, from L. mollificare "make soft, mollify" from mollificus "softening," from L. mollis "soft" + root of facere "to make" (see factitious). Transf. sense of "soften in temper, appease, pacify" is recorded from c.1412.